Privacy Policy

Effective Date: August 2026

This Privacy Policy explains how ROMA FOOD GROUP, INC. (“we,” “us,” or “our”), the owner and operator of gekbars.com, collects, uses, discloses, and protects personal information from visitors, customers, and users (“you” or “your”) who access our website or purchase our freeze-dried fruit products.

This Privacy Policy applies to information collected through gekbars.com, as well as information provided through related sales, customer service, order processing, and other website interactions.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Company Information

Full Legal Name: ROMA FOOD GROUP, INC.
Federal Employer Identification Number (EIN): 38-3666955
Official Business & Shipping Address: 3636 NW 60 Street, MIAMI, FL 33142, United States
Customer Support Email: [email protected]

The Gekbars online business is operated by Guo Guiling, the authorized online representative of ROMA FOOD GROUP, INC. All website operations, customer service activities, and related e-commerce administration are conducted under the authorization of ROMA FOOD GROUP, INC.

2. Information We Collect

Information You Voluntarily Provide

We may collect personal information that you voluntarily provide when you place an order, contact our customer support team, submit an inquiry, or use certain features of our website.

This information may include:

• Name

• Billing and shipping address

• Email address

• Phone number, where provided

• Order and transaction-related information

• Customer service communications

• Other information you voluntarily submit through our website

We only request or collect information that is reasonably necessary to provide our products and services, process orders, communicate with customers, and provide customer support.

Automatically Collected Information

When you visit our website, certain basic technical and browsing information may be collected automatically through commonly used website technologies.

This information may include:

• Device type

• Browser type and version

• IP address

• Pages visited

• Date and time of website access

• Referring pages or websites

• Basic website usage information

This information may be used to maintain website functionality, understand general website usage, improve our services, and enhance the overall shopping experience.

3. How We Use Personal Information

We may use the information we collect for legitimate business and service-related purposes, including:

• Processing and fulfilling customer orders

• Arranging product delivery and shipment

• Providing order status and shipping updates

• Responding to product questions and customer inquiries

• Providing customer service and after-sales support

• Processing returns, refunds, or other order-related requests

• Maintaining and improving website functionality

• Improving product presentation and the overall shopping experience

• Preventing fraud, misuse, or unauthorized activity

• Complying with applicable laws, regulations, and legal requirements

We do not sell or rent your personal information to third parties.

4. How We Share Information

We may share limited personal information when reasonably necessary to provide our products and services.

For example, information such as your name, shipping address, contact information, and order details may be shared with shipping carriers, logistics providers, payment processors, technology providers, or other service providers when necessary to process and fulfill your order or provide requested services.

We may also disclose personal information when required by applicable law, legal process, court order, governmental request, or other lawful requirement.

We seek to work with service providers that handle personal information appropriately and only use such information for legitimate business or service-related purposes.

5. Information Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Access to customer information is limited to individuals and service providers who reasonably need the information to perform their responsibilities.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we maintain about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information, where legally applicable

• Ask questions about how your information is collected or used

• Opt out of certain communications from us

To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

7. Children's Privacy

Our website is intended for general consumers and is not directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

This Privacy Policy applies only to information collected through gekbars.com and does not govern the privacy practices of third-party websites or services.

We encourage you to review the privacy policies and terms of any third-party websites you visit or services you use.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember certain preferences, understand general website usage, and improve the shopping experience.

Cookies are small data files stored on your device by your web browser. You may be able to control or disable certain cookies through your browser settings. However, disabling cookies may affect some website functions or features.

10. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our business practices, website functionality, applicable laws, or regulatory requirements.

When changes are made, the updated Privacy Policy will be published on this page, and the effective date will be updated accordingly.

We encourage you to review this page periodically to remain informed about how we handle personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

ROMA FOOD GROUP, INC.
3636 NW 60 Street
MIAMI, FL 33142
United States

Customer Support Email: [email protected]

We will review and respond to privacy-related inquiries within a reasonable period of time.